FAQs

Omni Mal Agencies Sdn. Bhd. has been established since 1997, with over 29 years of expertise in supplying and exporting premium dates and date-based products. Incorporated in 2007, we serve retailers, food manufacturers, hotels, cafés, hamper companies, and international buyers.

We specialize in 4 product categories:

• Retail Products – Dates in snack, ChocoFilled Dates, Date Syrup, Habbatus Qurma, Rose Dates, Dates Around the World series, Organic Dates and more.

• F&B Ingredients – chopped dates, date paste, syrup, pitted dates, and date sugar powder.

• Gifts & Hampers – premium Ramadan, Raya, and corporate gift solutions.

• OEM / Private Label – customized production for international and local partners.

Our retail range includes:

• Pure dates: Ajwah, Safawi, Piarom (Mariami), Khalas, Fard, Medjoul, Organic, and Pitted Dates.

• Innovations: Habbatus Qurma (dates coated with black seed oil) and Rose Dates (dates infused with rose water).

• ChocoFilled Dates Range: Dates filled with chocolate cream, dark chocolate, white chocolate, assorted flavors, and our co-branded ChocoFilled Dates with KitKat.

• Date Syrup Range: Pure fruit extract, suitable as a natural sweetener, beverage base (date juice, date milk, latte), bakery, and desserts. It is high in antioxidants (7189 ORAC/100g), rich in potassium (625mg) and magnesium (42mg), with 20% fewer calories than sugar, and zero fat/cholesterol.

• Breakfast Range: 2-in-1 Date Cereal and 3-in-1 Date Oatmeal.

• Snacks: Chunky Dates and other seasonal innovations.

We launch new products every year — follow our social media for the latest updates.

Yes. Omni Mal supplies dates and date products all year round. Whether for retail sales outside festive seasons, fasting (puasa ganti), or as a constant supply for food manufacturers and foodservice providers, we ensure consistent stock availability. Contact our team to discuss your needs.

Omni Mal sources premium dates from Saudi Arabia, Iran, Egypt, UAE, Oman, Pakistan, Palestine, Tunisia, Libya, and more. Dates are carefully selected and processed locally in Malaysia with strict ISO 22000:2018 food safety and halal standards. 

• Nearly 30 years of experience in the dates industry.

• Certified with ISO 22000:2018 (covering HACCP, GMP, ISO 9001) and HALAL OEM Manufacturer license.

• Awards & Recognition: F&N Supplier Recognition Award, National Mark of Malaysian Brand, MATRADE Export Award, Health & Wellness Brand Award.

• Innovation Leader: Creators of Habbatus Qurma, Rose Dates, and ChocoFilled Dates with KitKat.

• Trusted by major retailers, manufacturers, foodservice chains, hamper companies, and government agencies.

Our head office and factory are located at Pengkalan Chepa Industrial Park 2, Kota Bharu, Kelantan, Malaysia. With logistics partners and our own fleet, we ensure nationwide delivery and seamless order fulfillment.

No. There are over 1,400 varieties of dates worldwide, each with unique size, texture, sweetness, and moisture content. As an industry leader since 1997, Omni Mal helps customers select the best date varieties for retail, gifting, or food manufacturing applications. Talk with to find you the best dates for your needs. 

It depends on the customer category:

• Convenience Stores & Pharmacies → Snack packs for on-the-go consumers.

• Supermarkets & Grocers → Family packs and snack packs.

• Duty-Free & Gift Shops → Premium gift boxes and hampers.

• HoReCa (Hotels, Restaurants, Cafés) → Individually wrapped dates, date syrup.

• Airline Catering → Compact snack packs and individually wrapped dates.

• Bakery Shops → Chopped dates, date paste, and date sugar powder.

• F&B Manufacturers → Date syrup, paste, pitted dates, and sugar powder.

Talk to our team to match the right product to your market.

Our products are available more than 8000 retail outlets and restaurants locally and internationally, either selling it on shelves, or using it in their new products and menus. Omni Mal’s distribution channels span across supermarkets, convenience stores, pharmacies, fast-food chains, cafés, restaurants, bakeries, and corporate gift companies. 

A: Yes. We offer luxurious gift boxes and metal canisters suitable for corporate gifting for all festive. Including Chinese New Year, Valentine’s, Ramadan, Raya, Aidil Adha, Mothers Day, Deepavali, Christmas and year-end events.

A: Yes. We provide custom packaging and logo branding for corporate clients and event giveaways. Customization is available with a minimum order quantity (MOQ) and lead time requirement. Please contact us at sales@omnimal.com or WhatsApp +6012-786 6232 for details.

A: Our packaging options include:

• Individually wrapped dates (ideal for hotels, airlines, and restaurants)

• Small gift boxes (for door gifts and giveaways)

• Premium gift boxes & canisters (for VIP or corporate clients)

• Custom-designed hampers & gift sets (seasonal or event-specific)

A: Yes. Our premium corporate gifts and hampers are widely chosen by VIP clients, corporate partners, weddings, festive celebrations, and large-scale company events. We combine premium quality dates, attractive packaging, and halal certification, making them suitable for both local and international recipients.

A: Yes. All products are HALAL-certified, and Omni Mal is also certified as a HALAL OEM Manufacturer, supporting both retail and private label clients.

A: Omni Mal is certified with ISO 22000:2018, an international standard for food safety management. ISO 22000 integrates the requirements of HACCP (Hazard Analysis & Critical Control Points), GMP (Good Manufacturing Practices), and ISO 9001 (Quality Management System) into one comprehensive framework.

In addition, we are certified with MeSTI under the Ministry of Health, Malaysia.

A: Yes. Our dates and date products are packaged to maintain natural freshness without the use of artificial preservatives, additives, or chemicals. We focus on keeping products as natural and wholesome as possible.

A: Yes. Our excellence has been recognized by both local and international bodies:

• F&N Supplier Recognition Award – Honoring Omni Mal as a valued vendor.

• Halal SME Excellence Award (2022) – by Halal Development Corporation.

• Health & Wellness Brand Award (2021) – by Sin Chew Daily and Ministry of Health.

• Anugerah Peneraju Eksport (2016) – by MATRADE.

• International Star for Quality Award (2015) – by BID, Geneva.

• National Mark of Malaysian Brand Award (2013) – by SME Corp.

A: es. Omni Mal is committed to sustainability and social workplace accountability in all aspects of our business. Our commitments include:

• Ethical sourcing of dates from trusted partners

• Regular laboratory testing to ensure product safety, nutritional integrity, and compliance.

• Environmentally responsible packaging — using recyclable materials and ensuring all products are securely sealed to prevent tampering and reduce food waste.

• Workplace accountability — as a member of Sedex and TraceGains, we comply with international standards on business integrity, human rights, workplace safety, and environmental management.

• Anti-bribery & no-gift policy — ensuring fair and transparent business practices with all stakeholders.

Through these initiatives, we aim to deliver not only premium quality products, but also uphold our role as a responsible and ethical food supplier.

A: The shelf life ranges from 6 to 18 months, depending on the product type. Each product’s shelf life is clearly indicated on its packaging.

A: Most products do not require refrigeration — they should simply be stored in a cool, dry place away from direct sunlight.

However, certain products such as the ChocoFilled Dates range and Chopped Dates are heat-sensitive and must be stored under specific temperature controls. For exact requirements, please refer to the product packaging.

A: All Omni Mal products are packed in airtight, tamper-proof packaging designed to protect against contamination and maintain natural freshness without preservatives.

A: All Omni Mal products are packed in airtight, tamper-proof packaging designed to protect against contamination and maintain natural freshness without preservatives.

A: Yes. Omni Mal delivers nationwide across Malaysia, supported by our partner logistics companies. We also serve East Malaysia and international markets through export arrangements.

A: Based on verified customer feedback and online reviews, Omni Mal has achieved a 99.2% satisfaction rating (4.96/5.00) from over 520 ratings. This reflects our commitment to premium products, responsive service, and long-term partnerships with both local and international clients.

A: Our customers — including large retailers, international manufacturers, food service chains, hamper companies, and government agencies — consistently highlight our quality, reliability, and innovation. We are honored to have received the F&N Supplier Recognition Award, acknowledging Omni Mal as a distinctive and valued vendor.

A: Omni Mal maintains an average order fill rate of over 98%, ensuring customers receive the right products in the right quantities with high consistency.

A: We are proud to achieve an on-time delivery rate of 97.6%, supported by our experienced logistics partners and efficient fulfilment team. This reliability makes Omni Mal a trusted supplier for retailers, manufacturers, and corporate buyers.

A: Omni Mal supports our retail partners through:

• Promotional tie-ins with KOLs (Key Opinion Leaders) and influencers, creating online awareness and driving store visits.

• Seasonal and festive advertising campaigns across social media, designed to boost sales during peak periods such as Ramadan, Raya, and year-end gifting seasons.

• Consumer engagement campaigns like the annual “Spot the Tree” contest, which encourage shoppers to visit stores, interact with displays, and share their experiences online.

These activities help increase brand awareness, attract more foot traffic to stores, and boost retail sales, benefiting both retailers and consumers.

A: “Spot the Tree” is an annual contest run by Omni Mal for our brands Gurun Emas and Date-Licious. Launched in 2024 and took place annually, it takes place at selected supermarkets and grocery stores across Malaysia.

How it works:

1. Shoppers find our POSM Date Tree display at participating supermarkets.

2. They take a photo with the tree and our products.

3. They post it on social media with a caption and tag our official page.

The contest has generated hundreds of consumer submissions annually, with strong online engagement.

For retailers, this contest is especially valuable because it:

• Drives foot traffic to participating outlets.

• Increases product visibility through unique and festive in-store displays.

• Generates free publicity across social media, extending reach beyond the store.

• Strengthens consumer association between Ramadan, festive shopping, and Omni Mal’s brands.

A: Yes. Omni Mal actively participates in local and international trade events to showcase our products, strengthen our halal brand image, and connect with global buyers. These include:

• MIHAS (Malaysia International Halal Showcase) – annual participation, highlighting our position as a leading halal date supplier.

• Food & Hotel Singapore (FHA)

• Speciality Food & Drinks Asia, Singapore

• Food Taipei

• Osaka World Expo 2025

Through these platforms, Omni Mal introduces new innovations (such as our Low GI Date Syrup and ChocoFilled Dates with KitKat) and builds partnerships with buyers worldwide.